Library
Articles, videos and agents to extend your practice.
67 resources
The Art of Feedback: Tips & Best Practices for Lasting ImpactTrust, conditions, frameworks: the craft of feedback that actually lands.7 min read · Gustave Lacaille
Assertiveness: Being True to Yourself in ConversationsSaying what you mean without armor or apology: six feedback models, each illustrated with the same real situation.6 min read · Gustave Lacaille
Beyond the Carrot and the Stick: Mastering Motivation in the Modern WorkplaceAutonomy, mastery, purpose: what actually moves people when incentives stop working.4 min read · Gustave LacailleThe Feedback MasterclassHow to give feedback that lands without bruising the relationship.18 min watch · Gustave Lacaille
Finding the bottleneck is not enough: leaders also need to think correctlySpotting the constraint isn't enough; leaders need thinking models to fix the right one.5 min read · Gustave Lacaille
Is Your Team 'Good' or 'Great'? Here's How to Make the Leap.The difference between a good team and a great one is rarely talent: Collins's five concepts, applied at team scale.5 min read · Gustave Lacaille
How Leaders Misjudge the RangeSix ways leaders pick the wrong mode, coaching too early, directing too late, with a mini-case for each and a quick self-diagnostic.5 min read · Matthieu Cousi
The illusion of progress is one of leadership's most expensive trapsMotion is not progress: how busy teams stand still, and what to measure instead.6 min read · Gustave Lacaille
The Leadership Range: Choosing the Right Mode at the Right MomentDirective, supportive, coaching, mentoring: how to read the situation and choose the right mode at the right moment.4 min read · Gustave Lacaille
Leading Between Asking and TellingThe daily tension between asking and telling: what Schein calls Humble Inquiry, and how to recalibrate in the middle of a conversation.4 min read · Gustave Lacaille
The Art of Navigating Difficult Conversations: From Tension to TrustBrain science, a 7-step preparation plan, NVC, Karpman, Harvard, and two word-for-word scripts for the conversations you'd rather avoid.12 min read · Matthieu Cousi
From Critique to Catalyst: The "Opt-in + SBI + Empowerment" Feedback MethodA three-step feedback method that turns critique into a catalyst for growth.6 min read · Matthieu Cousi
The SCARF Model: Five Triggers That Run Every MeetingStatus, Certainty, Autonomy, Relatedness, Fairness: how David Rock's SCARF model explains every tense meeting, and how to use it as a leader.8 min read · Matthieu Cousi
Level Up Your Life: The 7 Habits of Highly Effective PeopleCovey's seven habits as an operating system for modern leaders: what still works, and where the book shows its age.4 min read · Matthieu Cousi
The Socratic Three: Your Leadership Reset Button for Giving FeedbackThree questions to pass through before sharing your perspective: a reset button for feedback.5 min read · Matthieu Cousi
Leadership starts when we stop optimizing everythingOptimization is a comfort zone; leadership begins where the playbook ends.6 min read · Matthieu Cousi